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FAQ

GENERAL

Who can attend Premiere shows?

Premiere is open exclusively to members and students of the professional beauty industry. Verification of credentials is required for all attendees. Eligibility requirements can be found here.   

When is the last day to purchase a show pass or register online?

Online registration is available throughout the duration of the show and show passes will be available day of. Prices do increase on show site, so we encourage attendees to purchase their show pass beforehand for the best deal!

I purchased my show pass, but do I need to print my badge?

Premiere Anaheim is paperless! Your phone is your show pass – additional instructions will be provided in your email confirmation. 

I received an email with an access code, how do I get my show pass?

You can purchase a show pass here using your access code.  

Do educational sessions cost money to attend?

Educational sessions are free with the purchase of a show pass. Workshops are an additional fee.  

How do I register for a hands-on workshop?

Workshops can be added on when purchasing your show pass. If you have already purchased a show pass and would like to register for a workshop, please call our Customer Service Team at 800-335-7469.

Is childcare available at the show?

CVB provides a variety of childcare services, including individual sitters. You may contact Alex Wonder with Destination Sitters at (858) 336-1999 or [email protected]. You may also visit their website here for additional information. 

I require a wheelchair, where can I rent one?

You may rent a wheelchair through Scootaround. Visit their website here. 

I have a question that has not been answered, who can I ask?

Please contact one of our qualified Customer Experience Agents who will be happy to assist you! Please call 800-335-7469 or email [email protected].

FOR EXHIBITORS

What are the exhibit hall hours?

Stay tuned for 2024 show details.  

How do I register to exhibit?

You can fill out an Exhibitor contract here. Please note, 50% deposit is required upon receiving the booth contract.

For additional information on exhibiting at Premiere Anaheim, please click here. 

Is there a cancellation deadline and fee?

A 50% non-refundable deposit is required with the contract.

Is my booth carpeted? 

Carpet is not included with your booth and can be ordered from GES or you may bring your own. Please find additional information on GES here. Drayage fees apply. Please note, flooring is mandatory in your booth. 

Is electricity included in my booth?

Electric does not come included with your booth rental, but electricity can be ordered through GES. Additional information on GES can be found here. 

Is Wi-Fi included in my booth rental?

No, Wi-Fi is not included in your booth rental, but can be ordered from Smart City.

Does Premiere offer lead retrieval?

Yes, through LeadGen. LeadGen is the EventsPass lead retrieval app that allows you to scan attendee tickets and save registration data to your own leads database. 

Additional information on lead retrieval will be provided 30 days prior to move-in.

Can I setup my own booth?

Union regulations dictate exhibit personnel can set up their own booth if it can be accomplished by 1 person within ½ hour without the use of tools. This does not apply to product placement. 

Can I carry my own product into my booth?

Exhibitors may move materials that can be hand carried without the use of dollies.

When will I receive my assigned booth location?

A booth confirmation will be emailed to you 60 days prior to the show. If you do not receive a confirmation, please contact our Customer Service Team at 800-335-7469.

How do I register my booth staff?

A password and link to register will be emailed to you 30 days prior to the show. 

Where do I pick up my exhibitor badge? 

Exhibitor credentials are DIGITAL only and will be available 30 days prior to the show. A password and link will be emailed to you from our registration partner, EventsPass.

Where can I park?

Parking garages are available at the Anaheim Convention Center and parking fees apply. 

How do I transfer items to my booth?

Hand carried items can be brought through the front door, but all others are directed to use the loading dock where assistance is provided.

Cart service is available on a first come, first serve basis on the loading dock.

How can I acquire models for our booth demonstration?

All exhibitors are responsible for hiring their own models. A list of available modeling agencies can be found in our Services Kit here. 

FOR EDUCATORS

What is the objective of Premiere education?

To provide attendees with the following:

  • Content that is forward-thinking, relevant, and actionable

  • Emerging trends, concepts, solutions, and best practices that may be immediately implemented

  • Knowledge to develop growth initiatives and become a catalyst for innovation 

Who is eligible to present an education session?

Beauty industry professionals and exhibitors are eligible to present an education session. However, the Premiere team will consider proven experts operating from outside the beauty industry on a case-by-case basis.

For questions about eligibility, please contact [email protected].

What will I need to submit a speaker application?

Speaker applications for the 2023 show are now closed. 2024 applications will be available on the Premiere Anaheim website in October. You will need to provide the following information:

  • Contact details including name, job title, company affiliation, mailing address, email address, and telephone number.

  • Brief bio in paragraph format

  • Session title 

  • Five learning objectives that will explain what you are looking to deliver to attendees

  • Past speaking experience

How many people may speak or present during a session?

Education sessions are limited to a maximum of two co-presenters. Panel discussions can accommodate up to three panelists, plus a moderator. 

What does Premiere provide to each approved speaker?

Each speaker is provided with three staff badges, one 60-minute classroom presentation time, and basic audio visual (screen and a/v stand).

Will the session be recorded?

Most education sessions and panel discussions at Premiere are not recorded.

Are handout materials permitted?

Speakers are encouraged to provide approved handout materials to attendees. Speakers may distribute hard copies in the sessions at their own expense.

Can I sell books, DVDs, or other products in the education session?

Sales are not allowed in the session rooms. DVDS and education books may be sold at the discretion of Premiere. 

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